Refund policy

return policy

Return period:
Please make a return request within 30 days from the date of purchase. No returns will be accepted after 30 days.

Return Policy:
a. The item must be unused and in its original condition. Returns will not be accepted if there is damage from installation or use.
b. All items must be returned in perfect condition, including original packaging and accessories.
c. We do not accept returns due to customer reasons such as wrong model number.

Return shipping fee:
Return shipping is the responsibility of the customer. However, if you receive the wrong item or the item is defective, we will cover the shipping costs.

Refund processing:
a. After the return is confirmed, we will process the refund of the product price. However, shipping and handling fees are non-refundable.
b. For credit card payments, refunds will be made to the original card. If you choose another payment method such as bank transfer, please contact us for a separate refund method.

About exchange:
Under the same conditions as returns, we will accept exchanges if you received the wrong item or if the item is defective. However, depending on the stock situation, it may be difficult to exchange.

Shipment will be shipped with a tracking number.
Please note that loss during transportation is not covered by compensation.

Return and Exchange Procedures:
If you wish to return or exchange an item, please contact us using the contact details below.

contact address
Email: returns@partsjdm.com

Other notes:
a. Please take great care in packaging the product for return. Returns may not be accepted if the returned item is damaged in transit.
b. No refunds or exchanges will be issued for items damaged due to customer negligence or deemed defective in any return.
c. Please feel free to contact our Customer Support Desk for inquiries regarding returns and detailed procedures.

This is the return policy of the auto parts store. We will do our best to ensure that our customers can shop with peace of mind, so please let us know if you have any questions or requests.